FAQ

 a health declaration questionnaire 

  1. Do you have heart disease, hypertension, stroke, or related surgery?
  2. Are you pregnant? ____ weeks
  3. Do you have epilepsy or asthma?
  4. Do you currently have a cold, sinusitis, bronchitis, nasal congestion, or allergies?
  5. Do you have any lung diseases, injuries, or have you undergone thoracic surgery?
  6. Do you have claustrophobia or agoraphobia?
  7. History of fainting (complete or partial loss of consciousness)?
  8. Do you have a history of diabetes?
  9. Have your back, arms, or legs been treated for surgery, injury, or fracture? Where?
  10. Do you have ear diseases, hearing loss, balance problems, or have you undergone ear or sinus-related surgery?
  11. Have you experienced blood disorders or transfusion issues?
  12. Have you undergone any surgery in the past six months?
  13. Are you currently undergoing any medication treatment? (Excluding contraception or anti-malarial drugs)
  14. Have you consumed alcohol or been intoxicated before the activity?
  15. Do you usually maintain an exercise routine? ____ times per week

Before Diving

Q: What is Discover Scuba Diving? What is Fun Dive?
A: Discover Scuba Diving is for people who don't have diving certification but would like to experience scuba diving. They can be guided by professional instructors throughout the activity. This experience can be considered a preparatory course before obtaining a diving certification, allowing participants to determine their suitability for diving. Guided diving activities, on the other hand, are available after obtaining a diving certification. Participants can join diving tours organized by local shops, guided by instructors familiar with the local underwater conditions.

Q: Will the diving location between discover scuba diving and fun dive be different?
A: Depending on whether participants have a certification, their certification level, and their diving experience, dive shops assess suitable dive sites for activities. Each certification level dictates different maximum diving depths as well.

Q: What is the difference between snorkeling, helmet diving, and scuba diving?
A: Snorkeling involves floating on the water's surface. Helmet diving relies on air supplied through pipelines from a boat, limiting the range of activities underwater. Scuba diving uses a tank for air supply, allowing divers to move independently with a wider range of activities, including close-up observation of underwater life.

Q: What kind of facility and stuff does the shop provide?
A: Teaching area, seating in the rest area, password lockers, changing rooms, hot showers, restroom facilities, mirrors, hair dryers, hair ties and clips, cotton swabs, snacks and drinks, water dispenser, smoking area, and phone charging stations.

Q: Is there a camera rental service available?
A: Yes, Gopro4 + waterproof housing + battery rental for 8 hrs is 200 NTD. Please make the reservation early for one day.

Q: Is there shuttle service provided by the hotel or guesthouse?
A: No, please make your own way to the designated meeting point. If you don't have a rental car, you can also refer to the bus schedule or take a taxi.

Q: Are there any parking lot near the shop?
A: No, parking along the curb with a white line near the dive shop is permitted as long as it does not obstruct access for nearby residents.

Q: How to take taxi in Penghu?
A: You need to contact a taxi company in Penghu to request a taxi. The dive shop can provide you with the taxi company's phone number for you to contact them yourself.

Q: Is there any bus stop near the shop?
A: Yes, the stop is ''Pengnan Telecommunication Bureau". Please refer to Timetable of City Bus and Ferry Management Office

Q: What if I can't make it to the meeting point on time for the scheduled session?
A: No refunds are provided for cancellations due to unforeseen personal circumstances on the day of the activity.

Q: If my companion decides not to dive, how will the arrangement be handled?
A: Non-diving companions can choose to wait at the dive site or explore nearby attractions. For boat diving activities where they do not dive, they can pay NT$1000 to join the boat trip.

Q: If my companion does not participate in scuba diving activities but wishes to join snorkeling or other water activities, how will it be arranged?
A: We specialize in scuba diving services. If your companion wishes to participate in other water activities, they can consider Sunny Au Professional Snorkeling or Float SUP. The meeting points and session times are close, allowing activities to be conducted separately.

Q: What is the content in the tank?
A: The content is dry air with no water after compress and filter. It is highly recommended to drink plenty of water before and after diving.

Q: How long does a dive typically last?
A: Underwater time is approximately 40 minutes (varies based on individual air consumption and adaptation). Including briefing, practice, return wash-up, and snack time, the total activity duration is about 2.5-3 hours. The more participants, the longer it may take, so it’s recommended to arrive in swimming suit or swim trunks.

Q: If I decide to give up midway, can the fee be refunded?
A: No refunds are provided for scuba diving activities due to personal inability to dive or cessation of diving activity.

Q: Will the diving activity be canceled when it's rainy or the weather condition is not good?
A: At each dive site, wind direction and wave conditions vary, and they will be assessed by the instructor based on actual sea conditions. Rainy weather does not typically affect diving activities unless there is heavy rain impacting land transportation safety. If the instructor determines cancellation is necessary, the dive shop will notify participants in advance. Activities canceled by the dive shop will be refunded in full.

Q: How is the weather condition in Penghu?
A: UV radiation in Penghu is intense, so it's important to protect yourself from the sun even on cloudy days. Physical sunscreen is recommended for sun protection. Rainfall in Penghu is typically brief if it occurs.

Q: Where are the dive sites?
A: On the southern loop of County Road 201 on Penghu Main Island, from Wukan to Fenggui, there are diving spots available. The main diving spots are typically located near Shanshui Lock Harbor. Certified diving involves depths around 20 meters, depending on the terrain and tides. For introductory diving experiences, the focus is on bays where the county government has installed underwater mailboxes, with depths up to 8 meters.

Q: What is the feature of the dive sites in Penghu?
A: Penghu, located in the Taiwan Strait, boasts a rich and diverse marine life influenced by its geographical features and ocean currents, making it ideal for macro photography. One of the island's well-known diving spots features an underwater mailbox established by the county government, where divers can personally deposit letters. This area also serves as a coral reef restoration zone managed by the Fisheries Research Institute. Other diving spots include underwater basalt faults, sea fan forests, sea apple forests, sea caves, lobster caves, and more. Each diving spot offers unique encounters with various marine species.